Airline

Infiniti Software Solution is happy to participate in this year’s T2RL Engage 23 from September 18th to 20th, 2023! Guess where? At the prestigious QEII Centre in London! The stage is set to reshape the airline’s new-age technology transformation with experts worldwide. Connecting with Experts at T2RL Engage 2023 Infiniti Software Solutions is eager to meet the delegates, travel experts, […]

As the pandemic eases, travel agents need to be prepared to effectively handle the large number of people who are expected to resume travel. This is where an integrated CRM and booking engine comes in. With a solution like VoyagerAid, you can ensure that you beat out your competition in terms of the bookings and

Before the pandemic brought the travel industry to a halt, airlines were using ancillary sales to generate billions of dollars in revenue. Even after the pandemic, ancillary sales will be crucial, but customer preferences with regard to add-ons have changed. Here, we explore what kind of ancillaries you should provide to attract high-yield passengers. Read

Before covid, airlines have had great success in using O&D bid price-based revenue management to fill flights with high yield passengers. However, this doesn’t work in a time of unpredictable demand caused by global travel restrictions. Hence, airlines need to look for simpler and more cost-efficient demand forecasting methods. Read more…

In a world where the travel sector has been battered by strict lockdown and curfews, it makes sense for airlines to look for ways to cut back on costs and return to profitability. Here, we argue that the best way to do so is by teaming up with multiple NDC partners to break the monopoly

Post covid, airlines are desperately looking for ways to boost revenue. We argue that boosting your revenue requires you to make use of customer’s shopping data to provide smarter and more personalized offers to travelers. This will take you from a place of competing for the lowest prices to one of offering the best value.

Here, we explore why NDC has largely failed to bring down the distribution costs of airlines, which are among their biggest expenses. We then explain how an airline can serve their customers better while cutting distribution costs by signing up with multiple NDC aggregators (at least 40!). Read more…

Handling one irate passenger when there is a delay or flight cancellation is hard enough. Having to manage entire hordes of passengers when there is a disruption in the flights requires a specialized solution. This is where we come in. Read on to find out how we can help you delight your passengers even when

Here is a succinct write-up on why keeping close track of your Net Promoter Score is vital to your business. Here’s a hint. It will help you retain old customers, get new ones, and improve your overall customer experience. Read more…

When travel picks up, there will be a need to hire new support staff and train them to deal with the inevitable deluge of customer support requests. If you want to save money by hiring the least amount of people possible but still deal with heavy customer support request volume, consider a chatbot. Read more…